The free service was only offered to 10,000 people in the San Francisco area, who used it to do things like book restaurant reservations, change flights, send gifts, and wait on hold with customer service. Facebook’s goal with M was to develop artificial-intelligence technology that could automate almost all of M’s tasks.But despite Facebook’s vast engineering resources, M fell short: One source familiar with the program estimates M never surpassed 30 percent automation.remember now, but there was a moment in early 2016 when many in the tech industry believed chatbots—automated text-based virtual assistants—would be the next big platform.
Get the immediate information you need without having to remember tricky commands.
Enterprises can start with a simple, scripted version and can evolve over time.
But they need to make sure that the vendor they choose allows them to grow.
Bot helps restaurants receive SMS food orders from customers via text.
Restaurants then manage the incoming orders right from their mobile phone or tablet through Mobile and web app. Instructions for testing: Text "Feed me" or "I'm hungry" to 16179172428 (US number) to place food order! Clarizen Bot lets you stay up-to-date with your projects without leaving Slack.
But as it became clear that M would always require a sizable workforce of expensive humans, the idea of expanding the service to a broader audience became less viable.